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  2. Safety Tips

For Buyers

Inspect Before You Pay

  • Always inspect the vehicle in person before making any payments.

  • Check the chassis number, engine number, and vehicle registration card (geran).

  • Compare the ad details with the physical condition of the vehicle.

Meet in a Safe Location

  • Choose a public, well-lit location like a petrol station, police station, or R&R stop.

  • Avoid isolated areas or private homes (unless you’re sure of the seller’s identity).

Bring Someone With You

  • It’s always safer to bring a friend or family member when meeting a seller.

Verify Ownership Documents

  • Ask to see the seller’s IC and the vehicle’s original registration card (JPJ).

  • Be cautious of sellers who avoid showing official documents.

Avoid Full Upfront Payments

  • Never pay the full amount in advance.

  • Use a secure payment method or arrange partial payment after proper inspection.

Be Wary of “Too Good to Be True” Deals

  • If the price is way below market value, it could be a scam or a stolen vehicle.

  • Do your research and trust your instincts.

 

 

For Sellers

Verify the Buyer

  • Be cautious of buyers who:

    • Rush the transaction

    • Offer to pay without seeing the car

    • Refuse to meet in person

Avoid Sharing Sensitive Information

  • Do not share personal information (e.g., bank login details, IC scans) unnecessarily.

  • Use SoloCar’s platform for communication when possible.

Meet in Safe Public Places

  • Arrange meetups in secure locations, preferably during daylight hours.

  • If a test drive is requested, ensure you're present and hold their IC or license during the drive.

Secure Your Payment

  • Only release the vehicle after full payment has cleared.

  • Be cautious with online banking screenshots — wait for actual bank confirmation.

 

 

Common Scams to Avoid

 Scam Type  Description
Fake payment receipts Buyer sends a fake bank transfer screenshot
Overseas buyer scam Someone “abroad” offers to buy without viewing
Stolen vehicle listings Seller cannot prove ownership
Identity theft attempts Fraudsters requesting personal info

 

 

 

General Safety Tips

  • Trust your instincts – if something feels off, walk away.

  • Report suspicious users or listings to us immediately.

  • Keep all records of communication and transactions.

 

 

Report a Problem

If you suspect fraud, or if you’ve encountered a suspicious user or listing, please report it to us at:

mail Email: support@solocar.my

 

SoloCar is not responsible for any direct transactions or disputes between users. You are solely responsible for verifying the legitimacy of a transaction.