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General Questions

? What is SoloCar?

SoloCar is an online car marketplace operated by Emich Technology (M) Sdn Bhd, where users can buy, sell, and browse vehicles. We provide a platform for individuals only to list cars and connect with potential buyers.

? Is SoloCar free to use?

Creating an account and browsing listings is free. However, we offer premium listing options for sellers who want more visibility on the platform.

For Buyers

? How do I contact a seller?

Once you find a car you’re interested in, click the “Contact Seller” button on the listing page. You can reach them via phone, email, or the built-in chat (if available).

? Can I schedule a test drive through SoloCar?

SoloCar does not directly manage test drives. You will need to arrange this directly with the seller.

? Does SoloCar inspect or verify vehicles?

No. SoloCar is a platform only — we do not inspect or verify the vehicles listed. We recommend you:

Inspect the vehicle in person
Request maintenance records
Check ownership documents
Use trusted third-party inspection services

? Are the prices negotiable?

Yes. Pricing is set by the seller and is often negotiable. Use the contact options to make an offer.

For Sellers

? How do I list my car for sale?

Create a free account
Click on “Post Your Car”
Fill in your car’s details, upload photos, and submit
Listing features depends on your account type

? What types of vehicles can I list?

You can list:

Used or new cars
Motorcycles (Comming Soon)
Commercial vehicles (trucks, vans, etc.)

? How long will my listing stay live?

Free listings typically stay live for 60 days
Premium listings may stay active longer, depending on the package

? Can I edit or remove my listing?

Yes, log in to your account and go to “My Listings” to edit or remove your car listing at any time.

Account & Technical Support

? I forgot my password. What do I do?

Go to the login page and click “Forgot Password?” Follow the instructions to reset your password.

? How do I delete my account?

If you’d like to delete your SoloCar account, please contact our support team at [Insert Support Email].

? I'm having technical issues. Who can I contact?

Please email us at support@solocar.my with details and screenshots (if possible), and our support team will assist you.

Payments & Premium Listings

? What is a premium listing?

Premium listings give your car more visibility with:

Highlighted placement in search results
Priority exposure on the homepage
Featured tag

? How do I pay for a premium listing?

You can pay via:

Credit/Debit card
FPX online banking (if supported)
E-wallets (coming soon)

Payments are processed securely via our third-party payment provider.

Safety Tips

Meet in a safe, public location
Never pay deposits without verification
Always inspect the vehicle before paying
Beware of “too-good-to-be-true” offers

SoloCar is not responsible for transactions between users. Use common sense and stay safe.

Still Have Questions?

If your question isn’t listed above, reach out to us:

? Email: support@limahosting.my